Pop-up & activationsDesign and build of experiential destinations, events, pop-up stores and in-store activations from temporary environments to digitally charged experience zones.
In store customer experience mappingMapping complex human interactions through the omni-relationship, rationally and emotionally, to identify and elevate the overall customer experience.
Brand & immersive retail experienceBrand eco-systems intended to create deeper audience engagement from immersive environments to products, services to social, e-commerce to CRM.
Retail interior designRetail interior design to seamlessly integrate physical, digital and communications, from inception to implementation, flexed across relevant formats.
Point of sale & visual merchandisingBrand and retail communications activated across point-of-sale, wayfinding and visual merchandising, to attract, engage and motivate towards purchase.
Service & employee innovationDesigning and delivering distinctive experiences for and with employees, aligned with brand purpose and culture, underpinned by service innovation.